Gas Fireplace Specialists — Service, Repair, Installation

Make Sure Your Fireplace is Ready Before Winter Leaves You In the Cold

B&C gas fireplace service assures you of warm comfort during the holidays

Bad Smells, Clicking Sounds, Remotes that Don’t Work, Pilots that Won’t Light…
We’ll Help You and Your Fireplace Get Along Again!

(Indoor and Outdoor – We Do Gas Fireplace Service and Repair in Edmonds, Redmond, Monroe, Kirkland, Lynnwood)

Repairs and Inspections

Lots of things can make a fireplace not light. You can fix a few yourself. Check out our quick troubleshooting guide.

Go down this page and see the detailed service checklist we use to find and fix the problem.

Schedule Yearly Maintenance

The best way to avoid big problems is annual checkups.

See below for our gas fireplace service checklist. Then schedule your appointment.

Plan a New Installation

Make an informed decision. Know the questions and get the answers before buying anything.

Want to add on components like fans and remotes? See your accessory options here.

Schedule your service call today


Important: If you need new parts for your fireplace and want us to install them, do not order them from a third party. If you do, we cannot install them since we can’t give our service warranty. Order parts through us and receive our free service warranty.

The B&C Comfort Gas Fireplace Service Checklist

gas fireplace service and repair in action

Whether it’s annual maintenance or diagnosing a malfunction, Bob will clean, test and check all the key components, from the pilot light to the fittings to the thermocouple.

If you are doing a recommended annual maintenance, after completing this process Bob will let you know of any potential problems he may have found.

If your fireplace needs repair, Bob will often find the problem as he follows this service checklist.

Within 45 to 60 minutes, Bob will do all of the following as part of a full-service inspection:

  • Check all electrical connections for proper connectivity
  • Confirm the voltage meets the standards for your unit
  • Evaluate the pilot assembly, pilot orifice and/or standing pilots for proper flow
  • Test the thermocouple / thermopile for proper operation
  • Check all fittings for tightness, corrosion and any defects or faults
  • Test power source functionality
  • Clean and inspect burner for wear and rust
  • Measure carbon dioxide emissions
  • Clean logs and arrange them for proper operation
  • Clean glass and check seals for proper amount of gasket for safe operation
  • Touch up paint if needed

We charge the same flat rate for this service checklist whether you call for repair or for maintenance. Sometimes, repair issues get resolved after a thorough cleaning, service and adjustments.

What If More Service and Repair is Needed?

bob inspects and services a gas fireplace

If more repair work or new parts are necessary, you’ll be given pricing options for the part and the installation. We carry many common parts and try to complete the repairs in one visit.

If we have to order new parts from the manufacturer, you’ll receive a quote and an estimated time of arrival, and we will make a second appointment to install it. You will not be charged twice for our service fee.

We Repair All Brands of Gas Fireplaces, Indoor and Outdoor Firepits

We do not work on ventless or electric fireplaces. We work only with gas fireplaces, and that includes natural gas and propane.

Parts and service can include log sets, direct vent (DV) and B-vent inserts, shutoff valves, standalone and wall equipment.

If you want to add on specific components to your existing or new fireplace, such as fans and remote controls, see our accessory options here.


Schedule your fireplace service call today

Supported Manufacturers

We sell and install these manufacturers, but we repair all brands.

  • Heat-n-Glo: Nobody Builds a Better Fire
  • Napoleon Quality Fireplaces
  • Kingsman Fireplaces
  • Enviro Gas Fireplace
  • RH Peterson
  • Firegear Outdoors
  • American Standard Heating & Air Conditioning
  • HEIL Heating and Cooling Products
  • Daikin

Bonded & Insured

B & C Comfort, LLC is bonded, licensed, insured and also a better practices business.

  • B & C Comfort, Heating & Air Conditioning, Monroe, WA
  • B&C Comfort is part of the Hearth, Patio & Barbecue Association

Regions Serviced

We serve these areas within King County and Snohomish County

King County postal codes

  • Baring - 98224 (Additional trip charges may apply)
  • Bellevue - 98004, 98005, 98006, 98007, 98008, 98009, 98015
  • Bothell - 98011, 98041
  • Carnation - 98014
  • Duvall - 98019
  • Fall City - 98024
  • Issaquah - 98027, 98029
  • Kenmore - 98098
  • Kirkland - 98033, 98034
  • Medina - 98039
  • Mercer Island - 98040 (Additional trip charges may apply)
  • North Bend - 98045
  • Preston - 98050
  • Redmond - 98052, 98053
  • Sammamish - 98074, 98075
  • Shoreline - 98133, 98155, 98177 (Additional trip charges may apply)
  • Skykomish - 98288 (Additional trip charges may apply)
  • Snoqualmie - 98065
  • Woodinville - 98072, 98077

Snohomish County postal codes

  • Bothell - 98012, 98021
  • Edmonds - 98020, 98026 (Additional trip charges may apply)
  • Everett - 98201, 98203, 98204, 98205, 98207, 98208 (Additional trip charges may apply)
  • Gold Bar - 98251
  • Index - 98256 (Additional trip charges may apply)
  • Lynnwood - 98036, 98037, 98046, 98087 (Additional trip charges may apply)
  • Mill Creek - 98012, 98082
  • Monroe - 98272
  • Mountlake Terrace - 98043 (Additional trip charges may apply)
  • Mukilteo - 98275 (Additional trip charges may apply)
  • Snohomish - 98290, 98291, 98296
  • Start Up - 98293
  • Sultan - 98294

Not in our service area: Granite Falls, Lake Stevens, Marysville, Renton

If you are unsure if your location is within our service area, please contact us to find out!